New Hire Setup

What IT provisions before a new employee's first day, and what the employee does on day one.

Before day one (IT)

Step	System	Owner
Create account	Active Directory	IT
Assign license	Microsoft 365	IT
Add to distribution lists	Exchange	Manager
Issue laptop	Asset inventory	IT
Grant shared drive access	File server	Manager approves

WARNING

Manager approval is required before granting shared drive access. Requests without a documented approver get rejected at review.

Day one (employee)

1. Sign in with the temporary password from your welcome email.
2. Change your password when prompted — see password-policy for requirements.
3. Enroll in MFA. This is mandatory and blocks email access until complete.
4. Connect to the network — connect-to-vpn if you're remote.
5. Set up your printer — add-a-printer.

Common first-day problems

If sign-in fails, check cannot-sign-in before opening a ticket.